Our Process
We are committed to working collaboratively with you, delivering the highest level of service from initial enquiry to post sales customer and technical support.
Order Process
For ORB Connect, ORB Rx or our bespoke Customer Solutions packages, call, email or click Contact Us to complete the enquiry form to find out about pricing and packages. Your dedicated account manager will process your enquiry and order.
Onboarding
Complete your Clinical Risk Management forms, registrations and documentation. These forms are all accessible online and you will be provided links to access them directly.
Training
Tailored training packages will be provided, depending on the product or package you buy.
Training videos will be available online for you to access whenever you need a refresher.
For large organisations and complex customer solutions, custom training packages will be developed for you and your teams.
Customer Support
Ongoing customer support will be available online and by phone to ensure that any questions are answered promptly.
Your account manager will also be available if you need additional levels of customisation in your product package.
Seamless Healthcare, One Click Away
Ready to get started?
To find out more about ordering, onboarding, training or support, please call, email or complete the contact form.